Enter material number

DRAM memory module material number:
Please specify the number of modules you will return:

If you purchased a kit, please enter quantity of 2

For returning DRAM memory:

Please note: At this time, Crucial can only accept one product per replacement request. If you have multiple products to return, please create a replacement request for each different item you need to return.

If your defective module is part of a kit, both modules must be returned.
The material number for your DRAM memory module is the six digit number in the area of your label highlighted below.

The part number is the entire number that starts with CT, including the numbers and letters after the dash.


Please note:

This method qualifies for replacement parts only.