Customer Service — Articles and FAQs
If you have an issue or a question we're here to help.
How to contact customer service
Your best bet for finding a quick answer is to search our tech support site, but if you need to contact us, it's easy!
Read MoreHow do I claim tax exempt status on the web site?
To claim tax exempt status in our online store, you need to create a Business, Government, Educational, or VAR entity account.
Read MorePayment information
Get answers to frequently asked questions regarding payment information such as credit types accepted, payment types, and more.
Read MoreOrder and shipping information
Get answers to frequently asked question regarding orders and shipping information such as order status, cancelling an order, and contacting customer service.
Read MoreTax questions
Get answers to frequently asked question regarding sales tax, tax exemptions, and refunds.
Read MorePrivacy and security
Get answers to frequently asked questions regarding Crucial's privacy policy and virus free protection.
Read MoreMedia inquiries and product samples
Visit our Press Contacts page to contact our public relations team. The PR team provide information about product samples and handle any media enquiries.
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