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Most Popular FAQs
Why doesn't my Windows® PC recognize the whole 4GB of memory I installed?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
What is the difference between DDR3, DDR2, DDR, and SDRAM?
ECC vs. non-ECC — What do I Have and Can I Mix?
What is the maximum amount of RAM the Windows operating system can handle?
Memory Upgrades
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ECC vs. non-ECC — What do I Have and Can I Mix?
What is the difference between DDR3, DDR2, DDR, and SDRAM?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
Why doesn't my Windows® PC recognize the whole 4GB of memory I installed?
What is the maximum amount of RAM the Windows operating system can handle?
Order Information
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What happens after I place my order?
How do I check the status of my order?
How do I change the address or other information on my account?
What are my payment options?
How do I cancel or change my order?
Shipping
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Can I have my order delivered on Saturday?
How do I know my upgrade options are correct?
Do shipping costs go up if you purchase more than one module?
Does Crucial deliver outside the US?
Is a signature required for delivery of Crucial memory?
Ballistix Memory
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What makes Crucial Ballistix memory different?
What is Crucial's Ballistix™ validation process?
I'm confused! Is Ballistix or Crucial standard the right memory for me?
How does Ballistix compare to Crucial standard products?
How do I configure my motherboard to get the most from my Ballistix™ memory module?
Flash Cards/Readers
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How many pictures will fit on a flash storage card?
I just bought a digital camera. Why should I buy a flash card reader?
Can I use flash to upgrade my computer memory?
What is the speed rating of Crucial flash memory cards?
Can you use flash card readers for devices other than digital cameras?
Returns/Warranty
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Tell me about your lifetime warranty.
What if I need to return my order?
What's your return policy?
How will my system warranty be affected?
What is covered under the limited warranty?
USB Flash Drives
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My computer does not detect the Gizmo! drive. What should I do?
What does the flashing light on the Gizmo! drive indicate?
Does the Gizmo! USB flash drive come with an installation driver?
Can I use the Gizmo!™ drive with Windows™ NT or Windows 98?
What operating systems support the Gizmo! Hi-Speed USB flash drive?
Privacy/Security/Account Info
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Is my credit card information safe when I order at Crucial?
What will you do with my personal information?
It says "Certificate Authority Is Expired" when I try to buy online. Why?
Is it secure to place my order online?
Video Cards
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Will more memory help my games run faster?
What is the difference between a video card and a graphics card?
What are the benefits of upgrading your computer's memory?
What is an AGP slot? How do I tell if I have one?
Will adding more RAM make my Internet browsing faster?
Solid State Drives
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Does the Crucial SSD require a driver to operate?
What size is an ExpressCard module?
What do the terms SATA-150 and SATA-300 mean, and which one pertains to the Crucial SSD products?
Will the Crucial SK01 storage kit work with a parallel (IDE) drive?
Does the Crucial SK01 storage kit work with traditional mechanical hard drives?
ExpressCard SSD
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What size is an ExpressCard module?
Are PC Cards and ExpressCard modules compatible?
What is ExpressCard™ technology?
About Crucial
(More)
Aren't all memory suppliers considered to be manufacturers?
What does "Crucial Qualified" mean?
Who is Crucial's PR contact?
How do I know what kind of memory to purchase?
Does Crucial sell top-quality or "generic" memory?
Affiliate Program
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Can I make money selling Crucial memory?
What benefits do I get as Crucial.Link affiliate?
What tools do I get as Crucial.Link affiliate?
How much can I earn as a Crucial.Link affiliate?
How much does it cost to become a Crucial.Link affiliate?
Businesses/GovEd/Resellers
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I'm a reseller. How can I avoid being charged sales tax?
I can't log in to my Crucial Customer Program account. Why?
Is it possible to track my recent orders on your Web site?
How does your Module Buy Back Program work?
International Orders
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Why was I charged a customs broker fee?
What is the Memory Selector(TM) and where do I find it?
Will my order be shipped from the US or the UK?
Does Crucial deliver outside the US?
To what countries do you ship?
Ask the Crucial Expert
(More)
Does flash memory ever "wear out" over time? — Charles N.
Are ECC and parity the same thing? If not what's the difference?
When I open the cover on the bottom of my notebook to install the memory upgrade, the center "notch" does not line up in the slot. Also, there is a metal cover. Your Web site showed this to be the correct module — why won't it fit?
My new computer uses DDR2 memory. What is DDR2?
What should I do with my old memory modules?