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Most Popular FAQs
ECC vs. non-ECC — What do I Have and Can I Mix?
What is dual-channel memory?
What is the maximum amount of RAM the Windows operating system can handle?
What is the difference between DDR3, DDR2, DDR, and SDRAM?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
Memory Upgrades
(More)
What is the difference between DDR3, DDR2, DDR, and SDRAM?
What is the maximum amount of RAM the Windows operating system can handle?
What is dual-channel memory?
ECC vs. non-ECC — What do I Have and Can I Mix?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
Order Information
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What happens after I place my order?
What are my payment options?
How do I cancel or change my order?
Where can I find my computer's model number?
How do I change the address or other information on my account?
Shipping
(More)
Why doesn't my tracking number work?
How do I know my upgrade options are correct?
Is a signature required for delivery of Crucial memory?
Does Crucial deliver outside the US?
What is an "advancement fee"?
Ballistix Memory
(More)
The specs for your DDR2 Ballistix products have two values listed. One is a "validated" value, while the other is an "SPD" value. Why are these different?
Are Crucial parts lead-free/RoHS-compliant?
How does Ballistix compare to Crucial standard products?
What makes Crucial Ballistix memory different?
I'm confused! Is Ballistix or Crucial standard the right memory for me?
Flash Cards/Readers
(More)
What is the difference between Static RAM (SRAM) and flash?
What is the speed rating of Crucial flash memory cards?
What kind of flash memory do I need for my digital camera, MP3 player, or PDA?
How many pictures will fit on a flash storage card?
I just bought a digital camera. Why should I buy a flash card reader?
Returns/Warranty
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Tell me about your lifetime warranty.
What's your return policy?
What is covered under the limited warranty?
How will my system warranty be affected?
Will upgrading with Crucial RAM affect my system warranty?
USB Flash Drives
(More)
My computer does not detect the Gizmo! drive. What should I do?
Can I use the Gizmo!™ drive with Windows™ NT or Windows 98?
Would it be possible to install an entire software program on a USB flash drive, take it home to work on, and then bring it back to the office?
What does the flashing light on the Gizmo! drive indicate?
Does the Gizmo! USB flash drive come with an installation driver?
Privacy/Security/Account Info
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Is it secure to place my order online?
Is my credit card information safe when I order at Crucial?
What will you do with my personal information?
Video Cards
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Will more memory help my games run faster?
Will adding more RAM make my Internet browsing faster?
What is the difference between SDRAM and SVRAM?
What is the difference between a video card and a graphics card?
What is an AGP slot? How do I tell if I have one?
Solid State Drives
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Does the Crucial SSD require a driver to operate?
What do the terms SATA-150 and SATA-300 mean, and which one pertains to the Crucial SSD products?
What size is an ExpressCard module?
Is the Crucial SATA 3Gb/s solid state drive backwards-compatible with my SATA 1.5Gb/s system?
Why does the Crucial SK01 storage kit come with a USB cable with two USB connectors on one end?
ExpressCard SSD
(More)
What size is an ExpressCard module?
What is ExpressCard™ technology?
Are PC Cards and ExpressCard modules compatible?
About Crucial
(More)
Who is Crucial's PR contact?
Aren't all memory suppliers considered to be manufacturers?
Does Crucial sell top-quality or "generic" memory?
How do I know what kind of memory to purchase?
What do you mean by OEM memory?
Affiliate Program
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What tools do I get as Crucial.Link affiliate?
How much can I earn as a Crucial.Link affiliate?
How much does it cost to become a Crucial.Link affiliate?
Can I make money selling Crucial memory?
What benefits do I get as Crucial.Link affiliate?
Businesses/GovEd/Resellers
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I'm a reseller. How can I avoid being charged sales tax?
Is it possible to track my recent orders on your Web site?
I can't log in to my Crucial Customer Program account. Why?
How does your Module Buy Back Program work?
International Orders
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To what countries do you ship?
Why was I charged a customs broker fee?
Will my order be shipped from the US or the UK?
Does Crucial deliver outside the US?
What is the Memory Selector(TM) and where do I find it?
Ask the Crucial Expert
(More)
What exactly is flash memory and how does it differ from regular random access memory?
When I open the cover on the bottom of my notebook to install the memory upgrade, the center "notch" does not line up in the slot. Also, there is a metal cover. Your Web site showed this to be the correct module — why won't it fit?
Are ECC and parity the same thing? If not what's the difference?
Does flash memory ever "wear out" over time? — Charles N.
What should I do with my old memory modules?