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Most Popular FAQs
ECC vs. non-ECC — What do I Have and Can I Mix?
What is dual-channel memory?
What is the difference between DDR3, DDR2, DDR, and SDRAM?
What is the maximum amount of RAM the Windows operating system can handle?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
Memory Upgrades
(More)
What is the maximum amount of RAM the Windows operating system can handle?
What is the difference between DDR3, DDR2, DDR, and SDRAM?
What is dual-channel memory?
ECC vs. non-ECC — What do I Have and Can I Mix?
What is the difference between PC2100 (DDR266), PC2700 (DDR333), and PC3200 (DDR400)?
Order Information
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What happens after I place my order?
What are my payment options?
Where can I find my computer's model number?
How do I cancel or change my order?
How do I change the address or other information on my account?
Shipping
(More)
How is Crucial memory packaged? Is there risk of damage in delivery?
Why doesn't my tracking number work?
Is a signature required for delivery of Crucial memory?
Does Crucial deliver outside the US?
What is an "advancement fee"?
Ballistix Memory
(More)
The specs for your DDR2 Ballistix products have two values listed. One is a "validated" value, while the other is an "SPD" value. Why are these different?
How does Ballistix compare to Crucial standard products?
Are Crucial parts lead-free/RoHS-compliant?
What makes Crucial Ballistix memory different?
I'm confused! Is Ballistix or Crucial standard the right memory for me?
Flash Cards/Readers
(More)
I just bought a digital camera. Why should I buy a flash card reader?
What kind of flash memory do I need for my digital camera, MP3 player, or PDA?
What is the speed rating of Crucial flash memory cards?
How many pictures will fit on a flash storage card?
What is the difference between Static RAM (SRAM) and flash?
Returns/Warranty
(More)
Tell me about your lifetime warranty.
What's your return policy?
What is covered under the limited warranty?
How will my system warranty be affected?
Will upgrading with Crucial RAM affect my system warranty?
USB Flash Drives
(More)
My computer does not detect the Gizmo! drive. What should I do?
Does the Gizmo! USB flash drive come with an installation driver?
What does the flashing light on the Gizmo! drive indicate?
Can I use the Gizmo!™ drive with Windows™ NT or Windows 98?
Would it be possible to install an entire software program on a USB flash drive, take it home to work on, and then bring it back to the office?
Privacy/Security/Account Info
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Is it secure to place my order online?
Is my credit card information safe when I order at Crucial?
What will you do with my personal information?
Video Cards
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Will adding more RAM make my Internet browsing faster?
Will more memory help my games run faster?
What is the difference between SDRAM and SVRAM?
What is the difference between a video card and a graphics card?
What is an AGP slot? How do I tell if I have one?
Solid State Drives
(More)
Does the Crucial SSD require a driver to operate?
What do the terms SATA-150 and SATA-300 mean, and which one pertains to the Crucial SSD products?
What size is an ExpressCard module?
Why does the Crucial SK01 storage kit come with a USB cable with two USB connectors on one end?
Is the Crucial SATA 3Gb/s solid state drive backwards-compatible with my SATA 1.5Gb/s system?
ExpressCard SSD
(More)
What size is an ExpressCard module?
What is ExpressCard™ technology?
Are PC Cards and ExpressCard modules compatible?
About Crucial
(More)
Aren't all memory suppliers considered to be manufacturers?
Who is Crucial's PR contact?
Does Crucial sell top-quality or "generic" memory?
How do I know what kind of memory to purchase?
What do you mean by OEM memory?
Affiliate Program
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What tools do I get as Crucial.Link affiliate?
How much can I earn as a Crucial.Link affiliate?
What benefits do I get as Crucial.Link affiliate?
How much does it cost to become a Crucial.Link affiliate?
Can I make money selling Crucial memory?
Businesses/GovEd/Resellers
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How does your Module Buy Back Program work?
I can't log in to my Crucial Customer Program account. Why?
I'm a reseller. How can I avoid being charged sales tax?
Is it possible to track my recent orders on your Web site?
International Orders
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Why was I charged a customs broker fee?
To what countries do you ship?
Will my order be shipped from the US or the UK?
Does Crucial deliver outside the US?
What is the Memory Selector(TM) and where do I find it?
Ask the Crucial Expert
(More)
Are ECC and parity the same thing? If not what's the difference?
When I open the cover on the bottom of my notebook to install the memory upgrade, the center "notch" does not line up in the slot. Also, there is a metal cover. Your Web site showed this to be the correct module — why won't it fit?
What exactly is flash memory and how does it differ from regular random access memory?
Does flash memory ever "wear out" over time? — Charles N.
What should I do with my old memory modules?