Without a doubt, compatibility is the most important factor in buying a memory upgrade for your laptop or computer. Your RAM must be compatible with your system — or your system just won't work. With so many variations in memory, it's important to understand just exactly what will work — and what won't — in your system. Using the Memory Advisor or Scanner on Crucial.com is the best way to ensure compatibility. 100% guaranteed. Or your money back.
It's rare for customers to need to return Crucial products. However, if you do have a problem, we want to make receiving a refund or exchange as easy as possible.
If you have any problems with your memory during the 45-day money-back period, please contact Crucial Customer Support. We'll give you an RMA (return material authorization) number that will help us track your return and make sure you receive your refund or exchange as soon as possible. We'll even pay for return shipping if the problem is on us.
In the unlikely event that your memory fails after the 45-day money-back period, please call us! At Crucial, our limited warranty guarantees that your memory will work properly.