Please provide either the order number that was on your packaging slip, or the batch number which may be on the item you are returning. If you don't have this information, describe the part you are returning.
Enter your Order Request Number and the E-mail Address listed on your order receipt.
OR Search orders using Purchase Order Number
For Orders placed on crucial.com, please login
to view your complete order history.
Part Number Information
Enter the product batch number on the product you are returning:
More batch number info:
Describe the part you want to return
If you don't have batch number or order number information, please describe the part you are returning. Enter any information you can find on the label and/or the density and type of memory:
For DRAM memory modules, we must have the full part number, material number, or batch number. See image above.