Paying For Your Order

Questions about payment options? Crucial offers you a variety of payment options, ranging from traditional credit card orders, to wire transfers or prepayments.

Prices are stated in pounds sterling or Euros and do not include VAT. VAT will be added to your order total, as appropriate, during the order process.

Credit Card Payments
Crucial accepts VISA, MasterCard, American Express, and Maestro. All credit card transactions are completed over secure connections and are safe and worry-free.

When will my credit card be charged for an order?
Crucial does not charge your credit card until your order ships.

Paying with PayPal
The safer, easier way to pay.

Note: To ensure timely delivery of your order, please make sure your shipping address is already listed with PayPal before placing your order with Crucial.com.

International credit restrictions
Crucial cannot process orders on credit card terms for shipment to certain countries. Click here to see if your country requires prepayment by wire transfer.

Alternative Payment Methods

Cheque payment instructions
If you are paying by cheque, please note the following:

  • Micron Consumer Products Group accepts cheques in GBP £ and Euros €.
  • We cannot accept cheques for prepaid orders over £600/€1000. Prepaid orders over £600/€1000 must be paid by wire transfer.
  • Please include a copy of your order confirmation, or write the order number on your cheque.
  • Cheques drawn from non UK banks require 10 days to clear before your order ships. Send checks to:

Micron Consumer Products Group
12 Redwood Crescent
Peel Park Campus
East Kilbride G745PA
United Kingdom

  • All cheques are authorised by Certegy Limited. Your order will be processed when your cheque is authorised by Certegy. Your cheque must clear within one business day of your order date in order to receive current pricing. (Note: Certegy may share your personal information with a credit reference agency. For more information, call 0870 240 4222 (from the UK) or +44(0) 1214104222 from outside the UK. Certegy will charge you a fee if your cheque is dishonoured.)
  • We do not accept Eurocheques.

Net 30 payment
Crucial can only offer net 30 terms to established businesses. If you are a business and meet the requirements outlined below, please fill in and return your signed application. Net 30 applications generally take between 2 to 3 days to process after which time we will contact you with the results of your application.

In addition to the normal terms and conditions of ordering from Crucial as outlined on our application, the following guidelines apply for Net 30 terms. The Net 30 application (19K Adobe Acrobat File) will be processed only after an order has been placed. Initial orders must be a minimum of £1200, €1500 or $2000 or prior orders must exceed £1200, €1500 or $2000 within the last 90 days.

Wire Transfer Instructions
Orders prepaid by wire transfer will be shipped as soon as the payment is received. Your order will be cancelled if we do not receive your payment within 10 business days.

In choosing wire transfer as your payment method, your bank will charge you a fee to process your wire. Please add this amount to the cost of your memory order. Not calculating this cost could delay or possibly cancel your order.

Please include your order number with your payment and wire it to:

To pay in GBP SEND PAYMENT TO:
Micron Consumer Products Group
Citibank, N.A.
Citigroup Centre
Canada Square
Canary Wharf
LONDON
E14 5LB
UNITED KINGDOM
Sort Code 18-50-08
Account # 10814326
SWIFT # CITIGB2L
IBAN GB34 CITI 1850 0810 8143 26

To pay in EUR SEND PAYMENT TO:
Micron Consumer Products Group
Citibank, N.A.
Citigroup Centre
Canada Square
Canary Wharf
LONDON
E14 5LB
UNITED KINGDOM
Account # 10814342
SWIFT # CITIGB2L
IBAN GB87 CITI 1850 0810 8143 42

To pay in USD SEND PAYMENT TO:
Micron Europe Limited
Citibank, N.A.
Citigroup Centre
Canada Square
Canary Wharf
LONDON
E14 5LB
UNITED KINGDOM
Account # 10814350
SWIFT # CITIGB2L
IBAN GB65 CITI 1850 0810 8143 50

Please note: Micron Consumer Products Group requires certain countries to submit payment for their order via wire transfer. If you reside in or are reselling Crucial memory in one of the countries listed here, please prepay for your order by wire transfer.

VAT
As a division of Micron Europe, Limited., Micron Consumer Products Group is required to collect UK VAT (20% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.

Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click here.