After adding memory I get an error message and my PC won't boot. Why?
This error message is consistent with a couple of problems. The most common is that when reaching to install your memory, you accidentally bumped a cable (perhaps a hard drive cable). The first thing we suggest is to reseat all the cables in your computer, this includes the cable to the hard drive and hard drive power. When you turn on the computer, do you hear the hard drive start to spin or see the hard drive light flicker?
The second and much simpler solution may be that you have a floppy disk (that is not a boot disk) in your floppy drive. Please check to see that there are no disks in your floppy drives. If this doesn't help, please contact us at crucialeusupport@micron.com, 0800-013-0334 (inside UK) or +44 (0)1355-586100 (outside UK).
We will be happy to continue troubleshooting for you!
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