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I upgraded to 1GB of memory but now Windows won't start. Why not?
My computer uses PC2700 (DDR333). Can I use PC3200 (DDR400)?
Do I have to buy the same size upgrade as the memory module currently installed in my computer or can I mix different sizes?
After adding memory I get an error message and my PC won't boot. Why?
How do I return an item?
Memory Upgrades
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Do I have to buy the same size upgrade as the memory module currently installed in my computer or can I mix different sizes?
My computer uses PC2700 (DDR333). Can I use PC3200 (DDR400)?
I upgraded to 1GB of memory but now Windows won't start. Why not?
Why doesn't my Windows® PC recognize the whole 4GB of memory I installed?
After adding memory I get an error message and my PC won't boot. Why?
Order Information
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Where is my order?
How do I cancel my order?
Where are Crucial orders shipped from?
How do I know my upgrade options are correct?
What are my payment options?
Returns/Warranty
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Does Crucial sell top-quality or generic memory?
What's your return policy?
How do I return an item?
How do I return a defective module?
What is covered under the limited lifetime warranty?
Ballistix Memory
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How does Ballistix compare to Crucial standard products?
What makes Crucial Ballistix memory different?
I'm confused! Is Ballistix or Crucial standard the right memory for me?
How do I find compatible Ballistix modules for my motherboard or PC?
What is Crucial's Ballistix™ validation process?
Flash Cards/Readers
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Which flash card reader should I buy?
What is the speed rating of Crucial flash memory cards?
Why doesn't my flash card work?
What kinds of digital media do you sell?
I just bought a digital camera. Why should I buy a flash card reader?
Graphics Cards
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Will Crucial graphics cards work with my monitor?
What is an AGP slot? How do I tell if I have one?
What is an AGP slot? How do I tell if I have one?
Is it hard to install a new graphics card?
Will Crucial graphics cards work with my monitor?
USB Flash Drives
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What is the warranty on the Gizmo!(TM) drive?
What is a Gizmo! USB flash drive?
Does the Gizmo! USB flash drive come with a driver CD?
What operating systems support the Gizmo! Hi-Speed USB flash drive?
Can I use the Gizmo!™ drive with Windows™ NT or Windows 98?
About Crucial
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Who is Crucial's PR contact?
What kinds of digital media do you sell?
What are the benefits of buying from Crucial rather than somewhere else?
How do Crucial customers know what kind of memory to purchase?
Does Crucial sell top-quality or generic memory?
Shipping
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What if I need to return my order?
How do I return an item?
How do I return a defective module?
What's your return policy?
Will I be charged for shipping?
Solid State Drives
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I have already formatted my SSD and am using it as a secondary drive. Why can't I see it in "My Computer" when installed in a different PC?
Does the Crucial SK01 storage kit work with traditional mechanical hard drives?
Why does the Crucial SK01 storage kit come with a USB cable with two USB connectors on one end?
What do the terms SATA-150 and SATA-300 mean, and which one pertains to the Crucial SSD products?
Will the Crucial SK01 storage kit work with a parallel (IDE) drive?
Businesses/GovEd/Resellers
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How can I find my order history?
What are my payment options?
What if I need to return my order?
After adding memory I get an error message and my PC won't boot. Why?
How do I return an item?
Privacy/Security/Account Info
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Is it secure to place my order online?
What will you do with my personal information?
Is my credit card information safe when I order at Crucial?
Why did Crucial block the e-mail I sent?
Is my credit card safe?