Flash Memory Card Installation Guide

This guide provides general information, but your device may have special requirements. Thoroughly read the information that came with your device before installing your flash memory card.

Installation:
  1. To protect your card, always hold it by the edges. Holding the center of the card probably won't damage it, but holding the card by the edges provides an extra measure of protection.
  2. Slide your card into the appropriate slot on your device.
  3. If your card doesn't slide into the slot easily, don't try to force it. It won't fit if you install it backwards. Turn it around and try inserting it again.
illustrated guide to installing a memory card

Special considerations:
  • Keep your card away from direct sunlight, moisture, and magnetic fields.
  • Change or re-charge the batteries in your device regularly. Using your card in a device with a low battery may lead to loss of data.
  • While it usually isn't necessary to turn off the power before you remove your card, you should never remove your card while the device is in the process of writing data to the card. Doing so could damage your card.

Support information

For support information, visit our Information Center.

Returns

It's very rare for customers to need to return their flash memory cards. However, if you do have a problem, we want to make receiving a refund or exchange as easy as possible.