A:
Running the online Crucial System Scanner is easy.
- First, agree to the terms and conditions.
- Click the "start my scan" button.
- Save the file to your desktop, or anywhere you prefer.
- If you are running Windows XP with Service Pack 2, you will see a yellow prompt at the top of the screen, asking if it is OK to run an ActiveX component. Click the yellow bar and follow the instructions in order to allow the Crucial System Scanner to scan your computer.
- You will see a series of screens while the scanner is running, then your customized results will be displayed.
A:
Downloading and running the Crucial System Scanner is easy.
- First, agree to the terms and conditions.
- Click the "download the scanner" button, and choose "Save File" when prompted.
- Save the file to your desktop, or anywhere you prefer.
- Navigate to this saved CrucialScan.exe file and open. If you get a security warning, click "Run" to allow the download.
- It will take several moments while your browser is updated with your scan results.
A:
Yes, there are terms and conditions associated with our scanner. They are put in place to protect our intellectual property. In short, you must agree to use the tool only to scan your computer.
A:
The scanner simply looks in your BIOS for information and then searches the Crucial.com Web site for compatible matches. If you are concerned about downloading this file, you can scan it with your antivirus software before you run it. Also, we cannot access any of your personal data through the scanner tool, so using it will not compromise any personal information stored on your system.
A:
If you ran the online scanner, follow these steps to delete the scanner file from your computer:
- Make sure you close all instances of Internet Explorer.
- Open up Windows Explorer. The easiest way to do this is to double-cllick the “My Computer” icon.
- Next, locate the Windows installation directory. Typically, it is found on the C:\ drive in a folder labeled “Windows”, though some installations use the directory C:\WINNT.
- Open the Windows installation directory.
- Locate a file called “Crucial cpcScan”.
- Click once on that file to highlight it, then press the delete key on your keyboard to delete it. If prompted, confirm the deletion.
That’s it, the Crucial System Scanner is no longer on your computer.
A:
That's easy. Just delete the CrucialScan.exe file that you downloaded. The scanner does not install anything on your system when it is opened.