How do I change the address or other information on my account?
If you have received an e-mail from Crucial stating that the billing information provided in your order does not match with the billing information on file with your credit card company, please contact them to update your records if necessary. This information will be reverified in 3 business days, or you may contact us to expedite your order.
If you are wishing to change your address in a recently placed order, first, check the status of your order to ensure that it has not already shipped. If a tracking number has not been assigned, contact us change your address.
If you are wishing to change your address in your web login account, first, log in to your account. On the next page that appears, you will see the address we have on file for you and three links that allow you to "edit this address," "create a new shipping address," or view your "address book." Simply click the appropriate link and follow the instructions on that page.
Note: Updating an address in your web login account will not automatically change the address in any recent orders that have been placed.
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