// Get the cookie script loaded
document.write("<scr" + "ipt language='JavaScript' src='/js/cookies.js' TYPE='text/javascript'><\/scr" + "ipt>");

// IF AGENTS ARE AVAILABLE:
function agents_available() {
    if (!(getCookie('live-chat'))) {
	    var url = window.location.href;
	    if (url.indexOf('systemscanner') > 0 )
	    {
	        var queryParam = window.location.search.toLowerCase ();
            var paramArray = queryParam.toQueryParams();
            var id =paramArray['id'];
            if (id != null && id.length > 0)
            {
                document.getElementById('smartbutton').innerHTML = '<A HREF="" onClick="window.open(\'/expertonline/chat_dss.aspx?id=' + id + '\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;"><img src="/images/EOLchat_girl_blue.jpg" alt="" border="0"></A>';
            }
            else
            {
                document.getElementById('smartbutton').innerHTML = '<A HREF="" onClick="window.open(\'/expertonline/chat_dss.aspx\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;"><img src="/images/EOLchat_girl_blue.jpg" alt="" border="0"></A>';
            }
	    }
	    else
	    {
		    document.getElementById('smartbutton').innerHTML = '<A HREF="" onClick="window.open(\'/expertonline/chat_dss.aspx\',\'custclient\',\'width=500,height=320,scrollbars=0\');return false;"><img src="/images/EOLchat_girl_blue.jpg" alt="" border="0"></A>';
		}
	} else {
		document.getElementById('smartbutton').innerHTML = '';
	}
	return true;
}

// IF AGENTS ARE NOT AVAILABLE:
function agents_not_available() {
	document.getElementById('smartbutton').innerHTML = '<a href="/support/help.aspx?tabid=sc3"><img src="/images/EOLchat_girl_blue.jpg" alt="" border="0"></A>';
	return true;
}