Support

Order Information (More)

• How do I change the address or other information on my account?
• What happens after I place my order?
• What are my payment options?
• How do I cancel or change my order?
• How do I check the status of my order?

Ballistix Memory (More)

• I'm confused! Is Ballistix or Crucial standard the right memory for me?
• What is Crucial's Ballistix™ validation process?
• What makes Crucial Ballistix memory different?
• How does Ballistix compare to Crucial standard products?
• How do I configure my motherboard to get the most from my Ballistix™ memory module?

Returns/Warranty (More)

• Tell me about your lifetime warranty.
• What if I need to return my order?
• What's your return policy?
• How will my system warranty be affected?
• What is covered under the limited warranty?

Privacy/Security/Account Info (More)

• Is my credit card information safe when I order at Crucial?
• Is it secure to place my order online?
• It says "Certificate Authority Is Expired" when I try to buy online. Why?
• What will you do with my personal information?

Solid State Drives (More)

• What do the terms SATA-150 and SATA-300 mean, and which one pertains to the Crucial SSD products?
• Does the Crucial SSD require a driver to operate?
• Does the Crucial SK01 storage kit work with traditional mechanical hard drives?
• Will the Crucial SK01 storage kit work with a parallel (IDE) drive?
• What size is an ExpressCard module?

About Crucial (More)

• Aren't all memory suppliers considered to be manufacturers?
• Who is Crucial's PR contact?
• What does "Crucial Qualified" mean?
• How do I know what kind of memory to purchase?
• Does Crucial sell top-quality or "generic" memory?

Businesses/GovEd/Resellers (More)

• I'm a reseller. How can I avoid being charged sales tax?
• Can employees at my company get a discount on memory?
• How does your Module Buy Back Program work?
• Is it possible to track my recent orders on your Web site?
• I can't log in to my Crucial Customer Program account. Why?

Ask the Crucial Expert (More)

• My new computer uses DDR2 memory. What is DDR2?
• Are ECC and parity the same thing? If not what's the difference?
• Does flash memory ever "wear out" over time? — Charles N.
• When I open the cover on the bottom of my notebook to install the memory upgrade, the center "notch" does not line up in the slot. Also, there is a metal cover. Your Web site showed this to be the correct module — why won't it fit?
• What should I do with my old memory modules?

• How much memory do you need?
• Guaranteed compatibility — The Crucial Memory Advisor™ tool
• What's your make and model?
• Crucial System Scanner
• Overclocking with SLI-Ready memory modules
• Memory module photos
• Fully Buffered DIMMs: Improve server performance
• Glossary
• Upgrading Server Memory Dramatically Improves Performance
• Quality server memory — it's more affordable than you think.
• Environmental information

• How Many Pictures Can I Fit on a Flash Card?
• Why buy a camera that uses flash cards?
• I just bought a digital camera. Why should I buy a flash card reader?
• Understanding USB
• Confused about flash memory card speed ratings?
• Flash card photos
• Olympus xD-Picture Card troubleshooting
• Glossary

• Lexar™ auto-backup software
• Understanding USB

Legacy support
Crucial Gizmo! drive (details)

Crucial Gizmo! drive (details)

Crucial Gizmo! drive (details)

Crucial Gizmo! drive (details)

Crucial Gizmo! overdrive (details)

Crucial Gizmo! overdrive with security software (details)

• CATALYST reference driver software suite for Windows XP, ME, 2000, 98/98SE and NT
• Linux Driver Information

Most popular FAQs (all FAQs)

• How do I cancel or change my order?
• How do I return an item?
• How do I change the address or other information on my account?
• How do I check the status of my order?
• What are the benefits of upgrading your computer's memory?
• How do I know what kind of memory to purchase?
• I can't login to my Crucial Customer Program account. Why?
• What happens after I place my order?
• Why does it say "Click" in the Order column?