Crucial Shipping Options and Policies
Subject to availability, orders that are received and processed before noon GMT Monday to Friday are generally shipped within two business days. Please allow an extra business day for orders received and processed after noon or over the weekend (see below for delivery estimates).
Shipping Within the United Kingdom
Place an order at Crucial.com/uk and choose how you would like your package to be shipped!
For a speedy shipment with full shipment tracking visibility from door to door, you can select a discounted rate with Royal Mail Special Delivery. Or, if you want your order to ship free of charge and don't mind waiting a little longer, choose Royal Mail Packet Post First Class. (Offer applies to United Kingdom, Channel Islands, and Isle of Man).* Please note that Royal Mail Packet Post First Class service does not feature shipment tracking.*
Delivery to most UK locations by Royal Mail Special Delivery is by 1pm within 1-2 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).
Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial (subject to the conditions listed above and depending on your postcode area).
From time to time Crucial may select a different carrier to deliver your order. Details of the selected carrier will be displayed on the order confirmation page, and as soon as your order ships, we will provide you with carrier-specific tracking information, where applicable.
*Orders to UK addresses containing graphics cards ship via UPS Standard, free of charge.
Shipping outside mainland UK
European orders shipped outside the UK are delivered via UPS Express. Delivery to most European locations is within 3 days from dispatch.
| UPS Express Shipping Rates for the European Union |
| Austria EUR 7.00 |
Belgium EUR 7.00 |
| Cyprus EUR 17.00 |
Denmark EUR 7.00 |
| Estonia EUR 17.00 |
Finland EUR 7.00 |
| France EUR 7.00 |
Germany EUR 7.00 |
| Greece EUR 7.00 |
Ireland EUR 7.00 |
| Italy EUR 7.00 |
Latvia EUR 17.00 |
| Lithuania EUR 17.00 |
Luxembourg EUR 7.00 |
| Malta EUR 17.00 |
Netherlands EUR 7.00 |
| Poland EUR 17.00 |
Portugal EUR 7.00 |
| Slovakia EUR 17.00 |
Slovenia EUR 17.00 |
| Spain EUR 7.00 |
Sweden EUR 7.00 |
Shipping outwith the EU
Customers ordering from outwith the EU may be liable for duty and customs charges, more information can be found in the Support section of the UPS website, under
Terms and Conditions of Carriage, Customs Clearance.
UPS Express Shipping Rates
for All Other Locations Serviced by Crucial |
|
Albania EUR 17
Algeria EUR 23
Andorra EUR 17
Angola EUR 23
Armenia EUR 20
Azerbaijan EUR 20
Bahrain EUR 20
Benin EUR 23
Bosnia-Herz. EUR 17
Botswana EUR 23
Bulgaria EUR 17
Burkina Faso EUR 23
Burundi EUR 23
Cameroon EUR 23
Canary Islands EUR 18
Cape Verde EUR 23
Central Afr.Rep EUR 23
Ceuta/Melilla EUR 18
Chad EUR 23
Congo EUR 23
Croatia EUR 17
Dem. Rep. Congo EUR 23
Djibouti EUR 23
Egypt EUR 20
Equatorial Guin EUR 23
Eritrea EUR 23
Ethiopia EUR 23
Faeroe EUR 17
Falkland Islnds EUR 9.99
Gabon EUR 23
Gambia EUR 23
Georgia EUR 20
Ghana EUR 23
Gibraltar EUR 20
Guernsey EUR 0
Guernsey EUR 3.49
Guinea EUR 23
Iceland EUR 17
Israel EUR 20
Ivory Coast EUR 23
Jersey EUR 0
Jersey EUR 3.49
Jordan EUR 23
Kazakhstan EUR 20
Kenya EUR 20
Kuwait EUR 20
Kyrgyzstan EUR 20
Lebanon EUR 23
Lesotho EUR 23
Liechtenstein EUR 17
Macedonia EUR 17
Madagascar EUR 23
Malawi EUR 23
Mali EUR 23
Mauritania EUR 23
Mauritius EUR 23
Moldavia EUR 17
Monaco EUR 14
Morocco EUR 20
Mozambique EUR 23
Namibia EUR 23
Niger EUR 23
Nigeria EUR 20
Norway EUR 17
Oman EUR 20
Qatar EUR 20
Reunion EUR 23
Russia EUR 17
Rwanda EUR 23
San Marino EUR 17
Saudi Arabia EUR 20
Senegal EUR 23
Seychelles EUR 23
Sierra Leone EUR 23
South Africa EUR 18
Swaziland EUR 23
Switzerland EUR 9
Tajikistan EUR 20
Tanzania EUR 23
Togo EUR 23
Tunisia EUR 23
Turkey EUR 17
Turkmenistan EUR 20
USA EUR 20
Uganda EUR 23
Ukraine EUR 17
Utd.Arab.Emir. EUR 20
Uzbekistan EUR 20
Vatican City EUR 14
Yemen EUR 23
Yugoslavia EUR 17
Zambia EUR 23
Zimbabwe EUR 23
|
Late or Lost Shipments
Royal Mail — UK only
Delivery to most UK locations by Royal Mail Packet Post First Class is within 3-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 14 business days have passed since dispatch. After this time, please
contact us with your relevant order details.
UPS — UK and International
Delivery by UPS is within 1-5 business days of dispatch from Crucial. If you think your package may be lost, we can assist you. Unfortunately, we are unable to start this process until 5 business days have passed since dispatch. After this time, please
contact us with your relevant order details.
Advance payment required for some countries
Crucial cannot process orders on credit card terms for shipment to the countries below. In order to ship to one of these countries, payment must be made in advance via
wire transfer. For more information,
contact us.
Albania
Algeria
Angola
Armenia
Azerbaijan
Bahrain
Bosnia-Herz.
Congo
Croatia
Djibouti
Egypt
Georgia
Ghana
Kazakhstan
Kuwait
Kyrgyzstan
Lebanon
Macedonia
Moldavia
Morocco
Nigeria
Oman
Qatar
Russia
Rwanda
Saudi Arabia
Tajikistan
Tanzania
Turkmenistan
Ukraine
Uzbekistan
Yemen
Yugoslavia
Important note for international orders:
Crucial is prohibited by law to ship to:
Afghanistan, Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria.
Currency converter
Use our
currency converter to convert pounds into another currency.
VAT
As a division of Micron Europe, Limited., Lexar Media is required to collect UK VAT (17.5% of the total order cost, including shipping charges) on all applicable orders. If your company is within the EU, but outwith the UK and you have a VAT Certificate, you are eligible for zero-rated VAT transactions. If your company is eligible for zero-rated VAT, please fax a copy of your company’s VAT Registration Certificate to +44 (0)1355 586101 Attn: Crucial Sales.
Orders to locations outwith the EU are not liable for UK VAT but may be liable for local duties and customs clearance charges in the country of receipt. For more information on applicable charges, please contact your local customs office or tax authority. For information about zero rated VAT eligibility click
here.
EU Enlargement, May 2004
As of 01 May 2004 Cyprus, the Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, the Slovak Republic, and Slovenia are members of the enlarged EU. Normal EU VAT rules will apply to orders shipping to these countries.