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Order Status


Enter your Order Request Number and E-mail Address from your order to check your order status.

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Product Help

general support page
memory (RAM) support page
solid state drive (ssd) support page


product returns and warranty requests

Live Chat

Hours (MST):
Monday - Friday: 7am - 6pm
Saturday: 8am - 2 pm (chat only)


Select a category from the list below that best describes your question.

To ensure delivery of e-mail communications from Crucial you may need to add the domain address to your safe list or address book. Crucial e-mails are delivered from the domain address as Crucial is a brand of Micron Technology, Inc.


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Customer Service

Toll-free for US and Canada: 800-336-8915
Toll-free for Australia and New Zealand: 1-800-142982
Phone: 1-208-363-5790
Hours (MST): Monday - Friday: 7am - 6pm

Mailing Address

This address is for general correspondence only.
Please do not send payment or product for return/replacement to this address.

Micron Consumer Products Group

3475 E. Commercial Ct.
Meridian, ID 83642