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Still can't find the answer you need? No problem. Select a category from the list below that best describes your question, then click the "e-mail Customer Support" button to submit your question to the Crucial Memory Experts.
Mailing Addresses and Phone Numbers
Crucial Headquarters
Crucial Headquarters
3475 E. Commercial Ct.
Meridian, ID 83642
USA
Product Returns
All returns must be accompanied by an RMA number.
Once you have received an RMA number, please include all information and ship to:
3475 E. Commercial Ct.
Meridian, ID 83642
USA
Payment / Remittance Address
Crucial Technology
12831 Collections Center Drive
Chicago, Illinois 60693
For Overnight Mailing
Bank of America Lockbox Services
Crucial Technology
12831 Collections Center Drive
Chicago, Illinois 60693
These are remittance addresses only. Please use the "product returns" address if you need to return a product.
Customer Service
Toll-free for US and Canada
800-336-8915
Phone
1-208-363-5790
Hours (MST):
Monday - Friday: 7am - 6pm
Saturday: 8am - 2 pm (chat only)
Technical Support
Toll-free for US & Canada
800-336-8915
Phone
1-208-363-5790
Hours (MST):
Monday - Friday: 7am - 5pm
Media Relations
Contact Information for US Media Inquiries
Kelly Sasso
Media Relations Manager
Telephone: 208-363-5654
Monday-Friday: 8am-5pm (mountain time)
Fax: 208-363-5501
E-mail:
Contact Information for US Events and Promotions
Sam Harmer
Public Relations Manager
Telephone: 208-363-5645
Monday-Friday: 8am-5pm (mountain time)
Fax: 208-363-5501
E-mail:
Please note: No technical or customer support available at this phone number. Please contact customer service directly.
Contact Information for UK Media Inquiries
Gill Kelso
Public Relations Manager
Telephone: +44 (0)1355 586267
Monday-Friday: 8:30am-5:30pm (GMT)
Fax: +44 (1355) 586001
E-mail:
Advertising
For Advertising
Ed Walker
Advertising Manager, Crucial Technology
Telephone: 208-363-5528
Monday-Friday: 8am - 5pm (MST)
Fax: 208-363-5597
E-mail: gewalker@micron.com
Employment
Employment Information
Thank you for your interest in Crucial Technology!
We are excited that you are interested in our company. As a member of the Micron Technology family, all Crucial employment inquiries must go through Micron recruiting. To search Micron's Employment and Job Search Site for current opportunities, click here.
To submit your resume
Check the Micron Web site for instructions on e-mailing your resume as an attachment or formatted as ASCII text. If you are interested in a specific position, please include the Job Title and/or Job Code found on the job posting in your e-mail.
General Manager
Email: General Manager
Consumer Sales
Consumer Sales
Toll-free: 800-336-8896 (US & Canada only)
Telephone: 208-363-5790
Monday-Friday: 7am - 6pm (MST)
Saturday: 8am - 2 pm (chat only)
Fax: 208-363-5501
E-mail: crucial.sales@micron.com
Business Sales
Business Sales
Toll-free: 888-363-4167 (US & Canada only)
Telephone: 208-363-5790
Monday-Friday: 7am - 5pm (MST)
Fax: 208-363-5560
E-mail: crucialbusiness@micron.com
Reseller / VAR Sales
VAR/Reseller Sales
Toll-free: 888-363-2566 (US & Canada only)
Monday-Friday: 8am - 5:00pm (MST)
Telephone: 208-363-5790
Fax: 208-363-5633
E-mail: cruccust@micron.com
Government / Education Sales
Government & Education Sales
Toll-free: 888-363-2568 (US & Canada only)
Monday-Friday: 7am - 5pm (MST)
Telephone: 208-363-5790
Fax: 208-363-3405
E-mail: crucialgoved@micron.com