Memory upgrades for companies of all sizes

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Why should you choose Crucial?

Business Sales

Toll-free: 888-363-4167 (US & Canada only)
Telephone: 208-363-5790
Monday-Friday: 7am - 5pm (MST)
Fax: 208-363-5560
E-mail: crucialbusiness@micron.com

VAR/Reseller Sales

Toll-free: 888-363-2566 (US & Canada only)
Monday-Friday: 8am - 5:00pm (MST)
Telephone: 208-363-5790
Fax: 208-363-5560
E-mail: cruccust@micron.com

Product Returns
All returns must be accompanied by an RMA number.

Once you have received an RMA number, please include all information and ship to:
3475 E. Commercial Ct.
Meridian, ID 83642
USA

Remittance Payments

Make remittance payments to:

Micron Consumer Products Group
12831 Collections Center Drive
Chicago, Illinois 60693

For Overnight Mailing:
Bank of America Lockbox Services
Micron Consumer Products Group
12831 Collections Center Drive
Chicago, Illinois 60693

These are remittance addresses only. If you need to return a product, click here for Crucial's return process.
delivering products

Whether you need memory for a vast network of servers at your multi-national corporation or just for the one desktop that you use to run your home business, your upgrade has to perform correctly from the moment it's installed. After all, you depend on your computer system to stay in business, and every second that your system is down costs you money.

The highest-quality memory on the market
At Crucial, we understand that it's critical that you get the parts that will work — and last — in your systems. That's why we sell the same top-quality memory that the world's leading computer makers install in their systems.

Crucial is a division of Micron, one of the world's largest memory manufacturers and a supplier to companies like IBM, Apple, HP, Gateway, and many others. In fact, there's a pretty good chance that we made the memory you have in your system right now.

Because of our close relationships with the computer makers, we can guarantee that the memory you buy from us (including all server memory) will be compatible with your system, or we'll give you your money back. With a Memory Advisor tool that contains over 250,000 upgrades for more than 40,000 systems, we've probably got exactly what you need. In addition, we stand behind our RAM upgrades with a limited lifetime warranty and free technical support.

Designed for businesses and resellers
We also invite you to create an account. Once you create an account, your ordering information will be stored in a password-protected account on our secure server. When you log in, ordering will be even faster than before, and you'll be able to view your account history and easily track current orders. Plus, you can choose to receive our free newsletter with special offers and news.

To simplify the purchase process, we make it easy to apply for net 30 terms. (Of course, you can always pay by credit card or wire transfer if you prefer.) For your convenience, we also have provided acceptable sales tax forms or links to acceptable forms for each state that provides on-line forms. We also have some general sales tax information about who is and who is not exempt from paying sales tax.

If you have any questions, please feel free to contact us.

 

Crucial makes Gov/Ed ordering easy

Government & Education Sales

Toll-free: 888-363-2568 (US & Canada only)
Monday-Friday: 7am - 5pm (MST)
Telephone: 208-363-5790
Fax: 208-363-3405
E-mail: crucialgoved@micron.com

 

Remittance Payments

Make remittance payments to:

Micron Consumer Products Group
12831 Collections Center Drive
Chicago, Illinois 60693

For Overnight Mailing:
Bank of America Lockbox Services
Micron Consumer Products Group
12831 Collections Center Drive
Chicago, Illinois 60693

These are remittance addresses only. If you need to return a product, click here for Crucial's return process.

Net 30 Credit Application

Net 30 terms are only available to qualified business, resale, and gov/ed customers. To learn more create an account and then contact a sales rep for Net 30 details. If you already have an account, just contact a sales rep for more information.

Purchase orders require the following information:

  1. Billing address
  2. Shipping address
  3. Vendor Information (Micron Consumer Products Group)
  4. Purchase order number
  5. Total dollar amount of the order, including freight and sales tax, if applicable
  6. Payment terms: Net 30 or per contractual agreement
  7. Shipping terms ("FCA Origin" unless otherwise contractually agreed upon)
  8. Name and contact information of the buyer
  9. Authorizing signature


Whether you're purchasing 5,000 upgrades for a university or just one for a pre-school classroom, shopping at Crucial.com can make the process go more smoothly. At Crucial, we have an entire team dedicated solely to making sure we're doing all we can to meet the unique needs of government and education customers like you.

Better quality means fewer hassles!
Crucial is part of Micron Technology, one of the largest DRAM manufacturers in the world and the only one in the U.S. Backed by nearly three decades of industry experience, Crucial sells high-quality memory that is qualified and installed by major original equipment manufacturers — in fact, chances are good that our memory is in your system right now! Crucial is the only memory upgrade supplier that is part of a major DRAM and flash manufacturer.

Rest assured that we test 100 percent of the modules that go out our doors so that you get memory that performs like you expect it to — after all, we stake our reputation on the quality of our memory! You won't find a more trusted, better-performing memory upgrade for your mission-critical applications.

Crucial memory products are covered by our 45-day compatibility guarantee, limited lifetime warranty, and free technical support. If you have a question, you can contact one of our friendly Memory Experts for assistance, making your memory as easy to install as it is to buy.

A purchase process designed for you ...
We know that your buying needs are different, and we offer the special payment and ordering methods you need for gov-ed purchases. You can also create a password-protected account that speeds up ordering and allows you to track your order history. You can also choose to receive our free newsletter with offers and news.

While most of our customers find that ordering online is easy and convenient, our dedicated government and education sales representatives are just a phone call or e-mail message away if you have questions.

Wondering what to do with all that old memory?
"Trading in" the old memory you thought was worthless can save you money on the cost of purchasing new RAM from Crucial.

TAA-compliant memory

Crucial offers a full line of notebook, desktop and server memory modules that are compliant with the Trade Agreements Act of 1979 (TAA). Government agencies, Educational institutions, and the organizations that serve them can rely on Crucial to supply premium quality memory solutions that are TAA compliant. Our TAA compliant memory conforms to the strict requirements that products supplied under TAA-covered contracts be entirely produced, or last substantially transformed in, the United States or one of the specifically enumerated TAA “designated” countries listed in the Federal Acquisition Regulation (FAR).

Like all Crucial memory modules, our TAA-compliant modules are tested 100% at both the component and module level and carry a Limited Lifetime warranty.

Crucial’s TAA compliant memory solutions are also eligible for the Crucial Reliance program.

Contact your Crucial Representative today for more information.


Crucial Specialty Products Group

Crucial's Custom and Specialty Memory Products Group offers virtually every memory technology available today.

  1. Are you designing a new product that requires modules with non-standard sized PCBs?
  2. Are you looking for older memory technology that no one seems to offer any more?
  3. Are you a Micron customer who would like to buy memory modules that aren't part of Micron's standard memory module offering?

No matter what type of memory technology you need, Crucial's Specialty Products Group (Crucial SPG) can help. We work closely with manufacturers who are looking for custom, legacy, or other non-standard parts.

Contact Information

Elaine Looper
Specialty Products Account Manager
208-363-5591 Phone
208-363-5501 Fax
elooper@micron.com

Andy Heidelberg
Specialty Products Applications Engineer
208-363-5697 Phone
208-363-5501 Fax
ajheidelberg@micron.com